How it Works
We repair your laptop in four easy steps!
You start |
We rush you a special Safe-Ship laptop box. You pack your laptop, apply the pre-paid shipping label then call for pickup. |
We receive your laptop and contact you within 24 hours with your FREE* diagnosis and upfront repair quote. |
We quickly repair your laptop and ship it back the same day it's ready. |
We provide nationwide laptop repair and service for all brand PCs in four easy steps! STEP 1: You start by completing the easy 3 part online service request form, or calling 888-569-9978. In this step we collect all the information about your laptop and the type of laptop service you desire. You choose your laptop repair turnaround time**, either Standard (5-10 days in shop), or Express (2-4 days in shop). We will provide a FREE* upfront laptop repair price quote before doing any work. If we can't repair your laptop, you don't pay, guaranteed! STEP 2: Once we receive your laptop repair request information, we'll rush you a special Safe-Ship laptop shipping container with a fully insured prepaid shipping label for return shipping to us. You then pack your laptop and wall outlet power adapter, attach the prepaid shipping label, and call the toll free number to schedule a pickup, or take it to any UPS store. Since this box is specially designed for laptop shipping, you can rest assured your laptop will be safe during its journey. STEP 3: As soon as we receive your laptop we will perform a FREE* full system diagnostic on your laptop and contact you by telephone and email with a free upfront laptop repair price quote before doing any work. STEP 4: If you approve the laptop repair quote, we will quickly repair your laptop within the turnaround time of your choice. Once repaired we will ship your laptop back to you the same day it's ready! All service is covered by a full warranty. **Reflects time in shop and excludes time in transit. Depends on availability of parts. If required parts are not in
stock, the turnaround time will start at the time the parts become available. |
Latest Customer Feedback: Daniel W., Syracuse NY wrote: "I have nothing but good things to say about this company. I have used them twice for repairs; once for a totally dead unit that was quickly, and inexpensively, repaired and returned to me... In both cases service was excellent, personal, and expedient. I'll admit I was hesitant to send off my laptops (company owned) but I am very glad I did." Sam C., Los Angeles CA wrote: "I had taken my laptop to a local computer repair that had been in business for many years. They were not able to diagnose the problem and suggested Id have to send it to the manufacturer. Thank goodness, I came across Express Laptop Repair. They diagnosed and called me very quickly. The cost was much lower than I was afraid it would be, so I am quite happy. Service was quick, economical, easy, and friendly." Andrew N, Las Vegas NV wrote: "They are excellent. However, I have to admit, my computer was rained on and blew out the mother board...They were very good at staying in contact with me through out the whole process. If I ever do anything stupid again, I will be contacting them!" William S, Mandeville LA wrote: "I sent a Toshiba laptop to ExpressLaptopRepair.com...The result was a satisfactory repair for a price that was hundreds of dollars less than I was quoted by other repair firms after each had examined this machine. Everything happened exactly as described on the web site (e-mail contact, shipping carton, repair, and return), for the advertised labor rate, for the agreed upon replacement part price, and ahead of schedule. The computer has given no problems since its return several weeks ago. Based upon my experience, I would recommend ExpressLaptopRepair.com to anyone." |
